Privacy Policy | Viraluxe Media

1. Introduction

Viraluxe Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, viraluxemedia.net (the "Site"), and use our Services. By using our Site and creating an account, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily provide when you create an account.
Campaign Data: Information required for service fulfillment, such as social media profile links or post URLs, which you provide when ordering a Campaign.
Derivative Data: Information our servers automatically collect, such as your IP address and browser type, for the purpose of site security and analytics.

3. How We Use Your Information

We use the information we collect to:

Create and manage your client account.
Fulfill and manage your Campaign orders.
Process payments and transactions via secure third-party processors.
Communicate with you regarding your account and orders through your dedicated Client Manager.
Monitor and analyze site usage to improve our platform and Service offerings.

4. How We Share Your Information

We do not sell your personal information. Your information may be shared only in the following limited circumstances:

With Fulfillment Partners: To deliver your purchased Campaign, we share only the specific Campaign Data (e.g., social media link) you provide with our trusted third-party fulfillment partners. Your personal data, such as your name or email, is never shared with them.
With Service Providers: We may share your information with third parties that perform essential services on our behalf, such as payment processing and data analysis.
By Law or to Protect Rights: We may disclose your information if required by law or if we believe in good faith that such action is necessary to protect the rights, property, and safety of our company, our users, or the public.

5. Your Data Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, object to processing, and request portability of your personal data. To exercise any of these rights, please submit a formal request via a support ticket in your client dashboard.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions or comments about this Privacy Policy, please open a support ticket through your client dashboard. Your dedicated Client Manager will be available to assist you.